Compliance is usually seen as a friction creator in Financial Services. Can it become a customer delighter? Yes, says this FinTech Compliance leader. He also shares advice on career transition from FinServ to FinTech Compliance.
As the Financial Services industry evolves, incumbents will need different skill sets to stay competitive. Data Scientists, Product Managers and Customer Experience Strategists can help FinServ incumbents stay relevant and evolve with the industry
Financial services firms have traditionally considered their intangible financial services as products: loans, mutual funds, bonds, etc. If they include technology products in their solution set, it could help them thrive in the future.